WindStream Communications Project Manager I-OfficeSuite in King of Prussia, Pennsylvania

_POSITION SUMMARY_

The Lead Project Manager will be responsible for two main areas which include the project management of complex order implementations as well as team lead/technical support for Project Coordinators.

_PRINCIPAL ACCOUNTABILITIES_

• Manage up to 75-150 orders on a daily basis • Have authority to make financial based decisions impacting customers and Broadview • Recognize and work through more complex customer networks • Work directly with Managers in other Departments, as well as Service Delivery, on escalations and process/procedure enhancements • Attend Corporate and Departmental trainings and have the ability to speak to those trainings in a team environment

_MAJOR PROBLEMS / CHALLENGES_
• In some cases the personnel they will be leading will be part of our BPO outsource partnership creating challenges based on distance.

_PREFERRED QUALIFICATIONS_

• A bachelor’s degree or have equivalent work experience. • 1-2 years of experience in telecommunications as a Project Manager. • Strong customer service related background • Strong time management and multi-tasking skills • Leadership abilities • Ability to make decisions that impact customers/company financially • Superior knowledge and experience with department software • Superior knowledge of departmental policies and procedures • Familiarity with data and voice applications

_Minimum Requirements:_

College degree and 2-4 years professional level experience; or 6 years professional level related experience; or an equivalent combination of education and professional level related experience required.

Primary Location: *US-Pennsylvania-King of Prussia

Job Category: *Project Management

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran. Windstream is a drug-free workplace.

Requisition ID: 18001305